Get in Touch With Our Care Team
Have questions about our medical protocols, your local pharmacy pickup, or regional eligibility? Our clinical and support coordinators are here to help.
- Providing clinical care across Arizona, Georgia, and Tennessee
Direct Support Channels
Patient Care Inquiries
Clinical Team & Pharmacy Coordination
Clinical Response Hours
Monday – Friday
8:00 AM – 6:00 PM EST
Saturday & Sunday
Closed (Emergency medical guidance available below)
Provider Response Guarantee
Dedicated clinicians review and respond to secure patient portal messages within 24 business hours.
Send Us a Message
For non-urgent account, pharmacy, or eligibility questions.
Important Medical Notice
Emergency Situations
If you are experiencing a life-threatening medical emergency, severe allergic reaction, or acute psychiatric distress, please dial 911 or proceed to the nearest emergency room immediately.
Active Isotretinoin Safety
If you suspect you may be pregnant, discontinue your medication immediately and notify your healthcare provider and the iPLEDGE REMS Pregnancy Registry at 1-800-681-7247.
Ready to start your path to clear skin?
Skip the 50-day waiting rooms. Our licensed clinicians are ready to evaluate your skin online.